FAQ

Who is TradeZero?: TradeZero is a licensed broker dealer based in Nassau, Bahamas. TradeZero is listed and regulated with the Securities Commission of the Bahamas. To check our active registration, please click here.
Click to view a copy of the TradeZero license.
TradeZero provides direct market access trading to the US exchanges, a full suite of online trading platforms, and commission free stock trading.

How does TradeZero profit from free limit orders?: The TradeZero smart router will route the non-matched orders to market centers that provide payment for order flow or rebates. These market centers include ARCA, EDGX, BATS, NSDQ and others.

How does TradeZero make money if it offers $0 commission?: Rebates are paid for order flow by various market centers including EDGX, ARCA, and NASDAQ.

If TradeZero is directing my trade, will I still get the best possible execution price?: As TradeZero offers US market access and clears through a US clearing firm, TradeZero is subject to Reg NMS. This basically states that firms are obligated to provide investors with executions at the best possible price. To read more about Reg NMS on Wikipedia, click here.

How can I always pay $0 in commission with my trades?: It doesn’t matter if you are long or short, as long as you use a limit order to execute away from the market, and the stock is trading at $1 or higher in share price.

Who is the clearing firm?: Vision Financial Markets. Vision is a US based clearing firm registered with FINRA and the Securities and Exchange Commission. http://www.vfmarkets.com/

Does TradeZero charge any routing fees?: No, all fees are either $.005 per share or free. There are no additional routing fees.

What are the client support options?: Phone support is available from 8am to 6pm eastern time. Web chat is available 24 x 7.

Does the demo provide real time data?: The free demo provides streaming 15 minute delayed data. Demo executions DO NOT in any way reflect live trading executions. They should not be used as a metric for how live trading works or executes in any way.

Are there any day trading restrictions?: There are NO Pattern Day Trading restrictions. Accounts with $1000 or more are approved for margin and can daytrade without restriction.

Is Tradezero insured by SIPC?: TradeZero has insurance through Bahamas First General and Lloyds of London. Bahamas First General has an A-(Excellent) rating with AM Best.

Are accounts accepted from the US?: TradeZero Bahamas does not open accounts for Bahamian citizens, US Citizens or Green Card Holders of the United States. If you are a permanent resident of the United States, we will not accept your account.

US Citizens can open with TradeZero America, Inc. the US based, FINRA member broker/dealer located in NYC.

How is the short list?: The short list is extensive and derived from multiple pools of easy to borrow lists, including Vision and Convergex. Hard to borrow shares can also be located for a fee.

How much is needed to open a new account?: Accounts can be funded with as little as $500 for 1 to 1 leverage, $500 to $2499 for 4 to 1 leverage and $2500+ for 6 to 1 leverage.To read more about account leverage, please click here

How are clients able to see what stocks are shortable?: The short list is imported daily into the trading platform. If the stock permissioned to be shorted the platform will show a green S next to the symbol box. The entire short list is also posted in the online portal.

I do not have experience trading, but I am curious and I want to learn, can you help?: TradeZero has education partner relationships that can help with trading education. TradeZero can provide you a real-time demo that will allow you to trade the stock market and not lose a single penny!

What are the short locate fees?: The fees are quoted per share. The rate is determined by the difficulty to borrow the stock on that day.

How can I become an associate of Tradezero?: At Tradezero our door is always open to new relationships. Please contact us if you would like to be part of the TradeZero team. We offer all our associates unlimited earnings potential. Learn more by clicking here. Get started today and become one of our trusted partners.

Can I hold more than 2 to 1 equity after 4pm?: All levered accounts cannot hold more than 2 to 1 leverage going into the 4 PM EST close. TradeZero reserves the right, at its discretion, to sell or cover any account that has exceeded this threshold, by the 4PM EST close. All levered accounts are limited to only 2 to 1 in the after-hours session.

Can you set a daily loss limit on my account?: Yes, we have risk tools and can enable a daily loss limit to your trading account. Please note that daily loss limits only apply to normal market hours. Sellouts will not occur in premarket and after hours sessions. This daily loss limit does not 100% guarantee against any loss. Clients should still be monitoring their trading accounts actively. Orders such as Stop Loss order should also be used when trading.

How can I fund my account?: Funding of accounts are made by (direct) bank to bank wire transfers. We currently do not allow for alternative options such as paypal, debit or credit card funding. Also,the name appearing in the bank account from where the funds are transferred must be the same as what is on file with us. Please note Third Party Funding is not accepted.

Does TradeZero pay dividends?: No, we do not pay dividends. Accounts that hold securities short on ex-dividend date will be charged the dividend.

When does my buying power update for the new trading day?: 7AM eastern standard time.

Do you offer Pre and Post market trading?: Yes, Pre-market trading begins at 7 am eastern, and Post-market trading ends at 8 pm eastern time.

Can I freeze or put my account on hold so I do not pay software fees?: Yes, Your account can be placed on hold or switched to our ZeroFREE platform so you do not incur any software fees when taking time away from trading. Please make sure you make such request before 4PM on the last business day of the month.

Do I need funds in my account to select my trading software?: Accounts must have a minimum balance of $200.

Is TradeZero insured?: TradeZero has insurance through Bahamas First General and Lloyds of London. Bahamas First General has an A-(Excellent) rating with AM Best.

Are there any restrictions or rules for trading?

Stocks below $1 cannot be shorted
Cash accounts and accounts with less than $500 cannot short sell
Stocks below $3 are trading in cash only
Stocks less than $0.10 cannot be traded
Margin accounts must be at 2 to 1 before 3:55 EST
Position Concentration is maximum 75% of margin buying power for accounts with 6 to 1 leverage
Margin buying power after 4PM is 2 to 1
Accounts will be fully sold out if they reach 7% equity or $99 in total equity remaining

All of the above is at the discretion of management and can and will be adjusted based on real time market and account conditions.

What are the minimum specifications for running ZeroPro?

Can you use the platform on Mac OSX?: Yes, ZeroWeb and ZeroFREE can be used on a Mac via Google Chrome and or Mozilla FireFox, please do not use it with Safari. ZeroPro version would require Windows emulation, Parallel PC to run on Mac.

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